Principle Software Engineer for AOL, Dean Taylor advocates the use of wiki in the
workplace. “Back in the day, collaboration software was highly sought after and companies paid
big bucks to either have one specifically written for them in-house, or they would end up buying
2 or 3 programs that together would do the things they …. But, now with wiki’s, most companies
have exactly what they need (fully customizable) and can virtually set it up free. We use one
here at AOL on our internal network for our technical documents repository. Actually
its much more than just a document repository, it holds information on just about everything -
our Products, our Technologies, our Groups, our Initiatives and ultimately Notes and Guides on
everything” (Taylor, 2006).
A potential risk of using a wiki form of web design is that by allowing anyone to
contribute that would like to, this also allows for inaccurate or misleading information being
posted. Because of the open design of wiki’s, vandalism is definitely an issue for wiki forums.
While it is easy to undo damage or misinformation, it is also easy for it to be put on there in the
first place (Wikipedia).